Technical Support Agreement

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Technical support period is activated starting from the day of the license purchase. You can ask an unlimited number of questions during the support period. Before you open a new support ticket you mi...

How can I pay?

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We currently offer three payment method in 3 different currencies, however the main currency is swiss francs. You can pay by bank transfer, credit card or Paypal in following currencies: CHF...

How long till I get access?

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After your order, you will get all the details to pay by bank transfer. Make sure you are paying the amount to the correct account: Swiss Customers should pay to our Swiss Bank account (Zürcher L...

Can I have my own Logo?

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Yes, for both solutions, we offer custom logos and titles. You can simply modify them in your control panel. Please make sure to upload the correct size and format, you will find the details in your...

What about Social Media?

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We often get contacted if we have integrated our professional Solutions with Social Platforms. The short answer is no, and there is a good reason. Our software has been developed to provide professio...

Do you have other solutions?

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Not all have full access to a server, can run shell command or can deploy docker images on their server. We do offer a fully managed solution, so you don't need an understanding of server management,...

What is Live Support Chat?

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Live support chat is a real-time communication channel that allows businesses to interact with their customers directly through their website or mobile app. This type of customer service allows custom...

How can i sell more with live chats?

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There are several strategies you can use to increase sales through live chat: Make sure your chat service is available during peak hours, when potential customers are most likely to be online.

Why are Live Chats good for online businesses?

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Live chats are a valuable tool for online businesses because they provide a number of benefits, such as: Convenience: Live chat allows customers to get help and answers to their questions quickly...