What is a chatbot?

5 min read time

A chatbot is a computer program that simulates human conversation through text or voice interactions. It uses natural language processing (NLP) and machine learning (ML) algorithms to understand and r...

What is a Group Chat?

5 min read time

A group chat is a form of communication in which multiple people can participate in a conversation at the same time. Group chats can be created on various platforms, such as instant messaging apps, so...

What is socket technology in live chats?

10 min read time

Socket technology is a way of enabling real-time, bidirectional communication between a client (such as a web browser) and a server. In the context of live chats, socket technology is used to establis...

What is Two-factor authentication?

5 min read time

Two-factor authentication (2FA) is a security process in which a user is required to provide two forms of identification in order to access an account or service.

What means UX Design?

5 min read time

UX design stands for User Experience Design, which is the process of designing and developing products, services, and digital interfaces that are easy to use, efficient, and enjoyable for the end-user...

What is UI Design?

5 min read time

UI design stands for User Interface Design, which is the process of designing the visual and interactive elements of a product, service, or digital interface. The goal of UI design is to make a produc...

What is Canned Messages?

5 min read time

Canned messages, also known as pre-written or pre-formatted messages, are pre-written text or templates that can be easily inserted into a chat or email conversation.