Technical Support Agreement

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Technical support period is activated starting from the day of the license purchase. You can ask an unlimited number of questions during the support period. Before you open a new support ticket you mi...

How can I pay?

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We currently offer three payment method in 3 different currencies, however the main currency is swiss francs. You can pay by bank transfer, credit card or Paypal in following currencies: CHF...

How long till I get access?

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After your order, you will get all the details to pay by bank transfer. Make sure you are paying the amount to the correct account: Swiss Customers should pay to our Swiss Bank account (Zürcher L...

How to deal with copyrights and backlinks?

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We get often asked if backlinks and copyrights can be removed with our license and YES you can remove it when you have purchased a copyright free license. All our code is not encrypted and can be mod...

Can I have my own Logo?

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Yes, for both solutions, we offer custom logos and titles. You can simply modify them in your control panel. Please make sure to upload the correct size and format, you will find the details in your...

What is zipp.chat?

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The All-In-On Communication software for providing support and help to your customers and your colleagues. zipp.chat is a live chat and client management tool with video, voice and screen-sharing pos...

What do I get when I purchase Zipp Hosted?

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Zipp Hosted is our fully managed service. You don't need any experience in server configuration or software setup. The following is included in the hosted package: Fully hosted and managed zipp.