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In the context of live chats, departments refer to a way of organizing and grouping chat agents based on the type of customer inquiries they can handle. Departments help to ensure that customer inquir...
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There are several ways to engage customers with live chat: Make live chat easily accessible: Place a chat widget on your website where it is easy for customers to find and use.
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An SSL (Secure Sockets Layer) certificate is a digital certificate that is used to establish a secure, encrypted connection between a web server and a web browser.
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Customer support software is a tool that businesses can use to provide effective and efficient customer service and support. There are several reasons why a business may need customer support software...
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Creating a chat bot message involves several steps. Here is a general description of the process: Define the purpose of your chat bot: Before creating a chat bot message, it's important to unders...
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FAQ (Frequently Asked Questions) articles are a valuable tool for businesses and organizations to communicate information to their audience. Here are some reasons why they are good: Efficient Com...
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We offer our fully managed zipp.chat in three different locations. Germany USA Singapore We have carefully selected this physical locations, because they offer the best speed for cer...
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Our installation service is a great way to start if you don't know how to install MERM stack software. You will need a server with following requirements: Node 18 Socket.