The strong team
behind the strong software.
Jérôme Kaegi
Chief Executive Officer
Created my first website in 1998, IT specialist since 2003, started JAKweb in 2009, developing professional support software since 2011. Planned and developing zipp.chat with a great team since 2018.
Salah Ait Mokhtar
Marketing & Design
Our design and marketing guru. In the JAKweb team since 2012 as our main graphic designer and helping hand for anything else.
Berit Steinberg
Head Support
Great support is the key for a successful software. Berit does that with ease, she stays calm even with the funniest customers.
Joël Bischoff
Accounting
He likes joggling with numbers, and he is like a mountain goat with skies or his mountain bike under his feet.
Waleed Saifi
Head Developer
Developer with great communication skills, something you do not found often.
Daniel Kanski
Code Checker
Our code checker, goes through, bit by bit and make sure nothing shows up that does not belong there.
Our Philosophy
Blazing fast, secure and easy to use software with the best privacy protection you can get. We at JAKWEB / zipp.chat make sure that this is still possible in today’s internet world.
Best Rated
We build customer support software since 2011 and have already over 6500 customers around the world, happy customers.
Support
We try to give the best support to our customers, we know that is not always possible, but we try hard.
Dedicated
We love what we do, as a provider of professional support software, how can we not like to provide support.