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Improving Customer Service with Live Chat: A Guide for Businesses

4 days ago

Learn how live chat can improve customer service for your business. Discover tips on hiring the right agents, personalizing interactions, using automation tools, and ensuring fast response times to en...

How Real Estate Agents Can Use Zipp.Chat for Better Client Engagement

4 days ago

Boost client engagement in real estate with Zipp.Chat! Discover how live chat, video conferencing, and screen sharing can enhance communication and improve business performance.

What are Departments in Live Chats?

5 days ago

In the context of live chats, departments refer to a way of organizing and grouping chat agents based on the type of customer inquiries.