Our FAQ

The All-In-On Communication software for providing support and help to your customers. zipp.chat is a live chat and client management tool with video, voice and

An SSL (Secure Sockets Layer) certificate is a digital certificate that is used to establish a secure, encrypted connection between a web server and a

There are several ways to engage customers with live chat: Make live chat easily accessible: Place a chat widget on your website where it is

Customer support software is a tool that businesses can use to provide effective and efficient customer service and support. There are several reasons why a

In the context of live chats, departments refer to a way of organizing and grouping chat agents based on the type of customer inquiries they

In the context of live chats, a blacklist refers to a list of users or IP addresses that are blocked or banned from accessing or

Canned messages, also known as pre-written or pre-formatted messages, are pre-written text or templates that can be easily inserted into a chat or email conversation.

UI design stands for User Interface Design, which is the process of designing the visual and interactive elements of a product, service, or digital interface.

UX design stands for User Experience Design, which is the process of designing and developing products, services, and digital interfaces that are easy to use,